Not able to parse bug report in Battery Historian

A Arpita Singh 2 years 9 months ago
0 1 0

Hi,
I'm able to generate a bug report from TC75 and analyze it using Battery Historian.
But when I try to do the same with TC57 and TC77 it throws me an error saying : "Exception found in battery dump."
It says that it is unable to find the zone info file in the generated bug report.
I'm following the same process with all 3 devices.
I've attached an image with the error for reference.
Thanks in advance,
Arpita

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1 Replies

A Arpita Singh

Hi,
Please can anyone help me regarding this

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