Not able to parse bug report in Battery Historian

Tags: 

Hi,

I'm able to generate a bug report from TC75 and analyze it using Battery Historian.
But when I try to do the same with TC57 and TC77 it throws me an error saying : "Exception found in battery dump."

It says that it is unable to find the zone info file in the generated bug report.
I'm following the same process with all 3 devices.

I've attached an image with the error for reference.

Thanks in advance,
Arpita

Arpita Singh
Hi,

Hi,
Please can anyone help me regarding this

Vote: 
Vote up!
Vote down!

Points: 0

You voted ‘up’


Log in to post comments