Datawedge does not read "\" slashes in the barcode

This is only an issue on some new Symbol MC9190 RF scanners and all of my warehouse locations include a slash "\" in the actual barcode - ie Warehouse1\Aisle2\BinA - when I scan the barcodes it eliminates the slashes in the barcode and appears to be removing data before or after the slash. I'm sure this is just a setting but I can't find how to turn it on. Help please!

Darryn Campbell
You say it is only an issue

You say it is only an issue on some new devices.  Would it be an option to export the configuration from a working device and import that configuration onto a non-working devices?  https://techdocs.zebra.com/datawedge/7-5/guide/settings/#exportaconfig

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