P4T Thermal Transfer Ignored

We have a couple P4Ts that have begun acting up.  We use ribbon and what has been happening recently is that when a print job is sent the label feeds but there is nothing printed on the label.  I have been playing with one of the printers and noticed that after issuing ~JC^XA^JUS^XZ and restarting the printer it will start printing again for a couple labels and then quit, feeding a blank label... as if it was trying to print direct.

 

  "firmwareVersion" : "SHCPT11z48          ",

  "firmwareDate" : "02/26/13"

 

Do you guys have any ideas what could be wrong?

 

/c

Anonymous (not verified)
Hi Chris,I'm looking for

Hi Chris,

I'm looking for someone to vet this issue out with you. I have ideas, but they're likely all wrong as thermal transfer printing specifically is not my strong suit.  I'll make sure someone contacts you soon.

Robin

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Anonymous (not verified)
Hi Chris, It looks like you

Hi Chris, It looks like you're getting support on this from Zebra Tech Support.  We'll post the resolution once it's complete. 

Have a nice long weekend.

Robin

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Chris Misztur
Since we have only 2 P4Ts and

Since we have only 2 P4Ts and they seem to be working now, my tech decided not to pursue the troubleshooting.

Maybe we will reopen this at a later time.

thank You.

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