Print image problem on Zebra ZQ520 with Zebra Android SDK (ZebraPrinter)

V Vladimir Domes 2 years 11 months ago
55 1 0

Hi,
We have Android application which prints receipts as images. We use calling ZebraPrinter.printImage() method from interface GraphicsUtil.
On older Zebra RW420 there is no problem (except for slow print), but same code doesn't work on new ZQ520. It prints a lot of hexadecimal characters.
 
Same issue is when I print image from Zebra's Android application Zebra Utilities. Firmware version of our ZQ520 is V76.19.10Z.
 
Does anybody know where the problem is?
 
Thanks for your replies.

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1 Replies

V Vedsatx Saddvv

Hello Vladimir,

What language are you looking to use with your application? Is it ZPL? The ZQ520 uses line print as the default language, this means that whatever is sent to the printer is what will be printed exactly as it is sent. I would try changing the language on the printer and see if that makes a difference.

You can send this command via Zebra Setup Utilities to change the language to ZPL (be sure to add a carriage return after this command): ! U1 setvar "device.languages" "zpl"

If you need more details on how to send this command please let me know.
Please try that and let me know if it resolves the issue.
Thank you,
Beverly

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