Where can we download the WLAN Region File(s)?

Hi,

 

After upgrading one of our TC55-BH GMS devices from JB to KK, we're no longer able to switch on the WiFi.

 

The release notes (Release Notes -) tell me I need to download and apply the following WLAN Region File: TC55KKETSIWLNV07.zip

 

However I can't find this file available to download anywhere!

 

Please can somebody provide the link to this file?

 

Thanks,Andrew

Anonymous (not verified)
That file should be available

That file should be available below in the first KK update link:

https://portal.motorolasolutions.com/Support/US-EN/Resolution?solutionId=99267

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Andrew Beveridge
Thankyou so much, I didn't

Thankyou so much, I didn't figure that out having used the newer v2.65G release rather than the original v2.52.04 one!

Cheers,

Andrew

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Jared Thigpen
The Release notes for the

The Release notes for the TC70 images also say we need a WLAN image, and I also can't find them. I've looked in the download page for every upgrade package I can find.

Does anyone know where the TC70 WLan's would be?

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Benoit Gar
Hi Jared,Did you manage to

Hi Jared,

Did you manage to find them? I need them as well but they're not in any download.

Regards,

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Stephen Poole
Good day Jared & Benoit,over

Good day Jared & Benoit,

over a year later from your posts i have the same issue, did you guys ever come right with the TC70 wifi issue.

looking forward to your feedback.

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Pepe Parafa
Over 2 years now... did you

Over 2 years now... did you get that file?

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Anonymous (not verified)
I do not see that file

I do not see that file available on our support portal but I'm unsure why.  I suggest you contact Zebra's technical support who should be able to help: Contact Support | Zebra Technologies as the release notes clearly state which file is required.

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Pepe Parafa
,

,

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Darryn Campbell
I suggest you contact Zebra's

I suggest you contact Zebra's technical support who should be able to help: Contact Support | Zebra Technologies.

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