Good morning,
the customer has found a problem with the CC5000.
Sometimes the laser is blocked.
I have created a profile in DataWedge for my app.
Have you received one similar problem?
Have you a solutions?
The CC5000 informations:
P/N: CC5000-15J64XXEU
OEM Version: 01.2.0.4-4AJ11-121014
OS Version: 4.1.1
Thank in advanced.
Best regards.
CC5000 laser blocked// Expert user has replied. |
1 Replies
The laser beam has a timeout which can be configured through the Datawedge profile. It may be under 'Scanner Params' as 'Beam timeout'. Can you look for it, try to change & see if it helps?