why doesn't your software load images on to the printer correctly?

\ZEBRA GC420d BARCODE PRINTER

DRIVER VERSION: 5.1.07.6290

ZEBRA SETUP UTILITIES: v1.1.9.1192

ZebraDesigner Fonts and Graphics Downloader: 3.1.1 build 9355

 

 

I am attempting to print stored images using

 

GG10,10,"SEAL"

 

where "SEAL" is the name of the graphic.

 

sending

 

GI

 

to the printer results in an output similar to

 

Graphics information:

SEAL

Graphic memory left: 6224K

 

I have tried loading graphics onto a "Memory Card" and "Downloading" those images from your "ZebraDesigner Fonts and Graphics Downloader".

This application displays the files and indicates they are "Downloaded" (via the red check mark).  Additionally it will print the graphic out on the printer.  However after "Downloading" (to both the flash and DRAM) the printer does not indicate that there are any graphics loaded on it when queried with the "GI" command.

 

What is the process for loading graphics onto and printing them from this printer?