Re: Case Update: Case 03738268: Software Development for embedded SDK [ ref:_00Di0KxK7._5000H12Vn [ ref:_00Di0KxK7._5000H12Vn...

S Swateja More 2 years 11 months ago
18 0 0

Hello Sir,
 
 
    The issue is already resolved, Thanks for your coordination.
 
 
    Thank You.
 
 
-

With Warm Regards
Swateja More | Software Engineer - Product Management.
(T) +91-22 30234313
Web: www.intellicon.in | Email:
swatejam@intellicon.in | Connect with us on facebook
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On 17-01-2018 07:38, Zebra Tech Support APAC wrote:
Hello Swateja,
 
Good day.
 
Any updates?
 
Thank you.
 
Best Regards,
 
FOONG KUIN YOW
Zebra Technical Support
Zebra Technologies Asia Pacific
www.zebra.com
--------------- Original Message ---------------
From: Zebra Tech Support APAC
Sent: 1/16/2018 11:39 AM
To: swatejam@intellicon.in; sanjaynare@zebra.com;
discussions-community-technologies-advanceddatacapture@motorola-dev-v8…
Cc: shridhar@zebra.com; jteh2@zebra.com; himanshus@intellicon.in;
ksanjay@intellicon.in; anupamc@intellicon.in
Subject: Case Update: Case 03738268: Software Development for
embedded SDK
 
[Inline image URL :
https://zebra.my.salesforce.com/servlet/servlet.ImageServer?id=015i0000…]
 

>
Please do not modify the subject when responding to this email
_
_
The tracking number links your response to the case, modifying the
subject may delay response
 
Case Number: 03738268
Case Subject: Software Development for embedded SDK
__________________________________________________________________________________
Hello Swateja,
 
Good day.
 
Your case has been escalated to APAC Application Support and I will
assist you.
 
Please download v1.2.3 which is supported FX9600
Zebra FXSeries Embedded SDK Installer.msi.zip
https://www.zebra.com/us/en/support-downloads/software/developer-tools/…
 
Are you following the FX installation guide to install the
codesourcery and Embedded SDK?
FX Series Embedded SDK Installation Guide
https://www.zebra.com/content/dam/zebra_new_ia/en-us/manuals/rfid/fx%20…
 
FX Series Embedded SDK Programmer's Guide
https://www.zebra.com/content/dam/zebra_new_ia/en-us/manuals/rfid/fx%20…
 
FX7500 Embedded SDK Sample Applications User Guide
https://www.zebra.com/content/dam/zebra_new_ia/en-us/manuals/rfid/fx%20…
 
I have attached a screenshot from my laptop, could you check your
codesourcery environment to confirm is that same?
 
Thank you.
Best Regards,
 
FOONG KUIN YOW
Zebra Technical Support
Zebra Technologies Asia Pacific
www.zebra.com
__________________________________________________________________________________
------------------------------
From: apac.ts@zebra.com
Sent: 1/16/2018 10:50 AM
To:
swatejam@intellicon.in;sanjaynare@zebra.com;discussions-community-technologies-advanceddatacapture@motorola-dev-v8…
Cc:
shridhar@zebra.com;jteh2@zebra.com;himanshus@intellicon.in;ksanjay@intellicon.in;anupamc@intellicon.in
Subject: Re: Case 03738268: Re: FX9600 - Embaded
Hi All, Sorry for the late reply, I will get my application support
look into it and provide advise to you.Thank youBest RegardsEddy
TehZebra Tech Support--------------- Original Message
---------------From: Intellicon - Swateja More
Sent: 12/29/2017 7:24 PMTo: apac.ts@zebra.com;
discussions-community-technologies-advanceddatacapture@motorola-dev-v8…;
sanjaynare@zebra.comCc: himanshus@intellicon.in; shridhar@zebra.com;
ksanjay@intellicon.in; anupamc@intellicon.in; jteh2@zebra.comSubject:
Re: Case 03738268: Re: FX9600 - Embaded
 

>
 
Hi,
 

>
    We are going to
develop an embedded C application for FX9600 RFID Reader,
    Actually i don't
have any idea, please guide me regarding this
 

>
 
    Following:
 

>
    1.        What
is the problem
description?
    Ans:    As I say that we are starting to develop
an Embedded C application for FX9600 RFID Reader, Now whenever
we are going to build my project it will show build error on
console as "arm-none-linux-gnueabi-gcc
not found in path".
 

>
 
    2.        What is the expected
behavior?
 
    Ans:    Application should build and compiled
without error and should run. Also guide regarding "C Build
Path" Configuration in Eclipse
 

>
 
    3.        Which device(s) has (have) the
problem? (full model numbers, accessories being used, cradles,
cable,
etc.)
    Ans:    We are using FX9600 RFID Reader but
there is no any problem with device
 

>
 
    4.        How many devices are
affected? Out of how many units? (failure
rate)
    Ans:    NA
 

>
    5.        Are there any other devices
not affected?
    Ans:    NA
 

>
    6.        Are there any other symptoms
seen that may be related to this
issue?
 
    Ans:    NA
 

>
    7.        When did the problem first occur?
    Ans:    NA
 

>
 
    8.        Did the issue appear after a
change? Which
change?
    Ans:    NA
 

>
 
    9.        Provide details of the
affected devices? (versions of OEM, Fusion, firmware,
applications,
etc.)
    Ans:    NA
 

>
    10.      Provide evidence of the
problem? (screenshots, logs, tech dumps, configuration files,
etc.)?
    Ans:    Please refer "arm-none-linux-gnueabi-gcc
PathNotFound.png"
 

>
 
    11.      Provide reproduction steps
and any configuration/installation files needed to reproduce?
    Ans:    Please refer "FX9600 - RFID
Reader.rar"
 

>

>

>
 
    We are new to the C Embedded programming, For
development we are using Motorola FX7500 Embedded SDK and
Installing Mentor Graphics CodeSourcery Lite Version 4.4-290
(Compiler)         also Setting CodeSourcery Lite Environment
Variable (In System ->Control Panel -> System and Security
-> System -> Environment Variable),need help to run
program properly
 

>
    Please do the needful
 

>

>
 
With Warm Regards
Swateja More | Software Engineer - Product Management.
(T) +91-22 30234313
Web: www.intellicon.in |
Email: swatejam@intellicon.in | Connect with us on
facebook | Lifesize Cloud Trial
Version
 

>
intellicon
 
Automatic
Data Capture/Enterprise
Communication/Security
& Surveillance/System & AV Integration
 
Ahmedabad | Bangalore | Baroda | Bhopal | Chennai |
Gandhinagar | Kolkata | Mumbai | New Delhi | Pune
 

>
 Please consider the environment before
printing this emailCONFIDENTIAL
The information in this email is confidential and is
intended for use of the named recipient. Retention,
distribution, copying of the contents is strictly
prohibited if you are not the intended recipient. If you
receive this email in error, we request you to please
notify the sender immediately by return email and then
delete the email.
 
On 29-12-2017 13:38, Zebra Tech Support
APAC wrote:
 

>

>
 
[Inline image URL :
https://zebra.my.salesforce.com/servlet/servlet.ImageServer?id=015i0000…]
 
Please do not modify the subject
when responding to this email
 

>
The
tracking number links your response to the
case, modifying the subject may delay
response
 

>
Case Number: 03738268
Case Subject: Re: FX9600 - Embaded
__________________________________________________________________________________
 
Hello Customer,
 

>
 
Thank you for contacting the
Zebra Technical Support. This message is
to confirm that we have received your
request and have opened a case for your
issue.
 

>
 
In order
for us to provide a quicker and more
accurate response to your inquiry please
review the following list of questions
and provide any additional information
(if not already provided in your initial
email).
1.        What
is the problem
description?
2.        What is the expected
behavior?
3.        Which device(s) has (have) the
problem? (full model numbers,
accessories being used, cradles, cable,
etc.)
4.        How many devices are
affected? Out of how many units?
(failure
rate)
5.        Are there any other devices
not affected?
6.        Are there any other symptoms
seen that may be related to this
issue?
7.        When did the problem first
occur?
8.        Did the issue appear after a
change? Which
change?
9.        Provide details of the
affected devices? (versions of OEM,
Fusion, firmware, applications,
etc.)
10.        Provide evidence of the
problem? (screenshots, logs, tech dumps,
configuration files,
etc.)?
11.        Provide reproduction steps
and any configuration/installation files
needed to reproduce?
 

>

>

>
 
Best Regards,
 

>
Eddy Teh Ji Juan
Zebra Technical Support
Zebra Technologies Asia Pacific
www.zebra.com
 

>
__________________________________________________________________________________
 

>

>

>

>

>

>
 
APAC Service
Enterprise, Customer Specialist
ZEBRA TECHNOLOGIES ASIA PACIFIC PTE LTD
 

>
------------------------------
From: swatejam@intellicon.in
Sent: 12/29/2017 7:24 PM
To:
apac.ts@zebra.com;discussions-community-technologies-advanceddatacapture@motorola-dev-v8…;sanjaynare@zebra.com
Cc:
himanshus@intellicon.in;shridhar@zebra.com;ksanjay@intellicon.in;anupamc@intellicon.in;jteh2@zebra.com
Subject: Re: Case 03738268: Re: FX9600 - Embaded
Hi,
 

>
    We are going to develop an embedded C application for FX9600 RFID
Reader,
 
    Actually i don't have any idea, please guide me regarding this
 

>
    Following:
 

>
    1.        What is the problem description?
 
    Ans:    As I say that we are starting to develop an Embedded C
application for FX9600 RFID Reader, Now whenever we are going to build
my project it will show build error on console as
      "arm-none-linux-gnueabi-gcc not found in path".
 

>
    2.        What is the expected behavior?
 
    Ans:    Application should build and compiled without error and
should run. Also guide regarding "C Build Path" Configuration in Eclipse
 

>
    3.        Which device(s) has (have) the problem? (full model
numbers, accessories being used, cradles, cable, etc.)
 
    Ans:    We are using FX9600 RFID Reader but there is no any problem
with device
 

>
    4.        How many devices are affected? Out of how many units?
(failure rate)
 
    Ans:    NA
 

>
    5.        Are there any other devices not affected?
 
    Ans:    NA
 

>
    6.        Are there any other symptoms seen that may be related to
this issue?
 
    Ans:    NA
 

>
    7.        When did the problem first occur?
 
    Ans:    NA
 

>
    8.        Did the issue appear after a change? Which change?
 
    Ans:    NA
 

>
    9.        Provide details of the affected devices? (versions of
OEM, Fusion, firmware, applications, etc.)
 
    Ans:    NA
 

>
    10.      Provide evidence of the problem? (screenshots, logs, tech
dumps, configuration files, etc.)?
 
    Ans:    Please refer "arm-none-linux-gnueabi-gcc PathNotFound.png"
 

>
    11.      Provide reproduction steps and any
configuration/installation files needed to reproduce?
 
    Ans: Please refer "FX9600 - RFID Reader.rar"
 

>

>
    We are new to the C Embedded programming, For development we are
using Motorola FX7500 Embedded SDK and Installing Mentor Graphics
CodeSourcery Lite Version 4.4-290 (Compiler)         also Setting
CodeSourcery Lite Environment Variable (In System ->Control Panel ->
System and Security -> System -> Environment Variable),need help to run
program properly
 

>
    Please do the needful
 

>
------------------------------------------------------------------------
With Warm Regards
Swateja More | Software Engineer - Product Management.
(T) +91-22 30234313
Web: www.intellicon.in

| Email:
swatejam@intellicon.in | Connect with us on facebook

| Lifesize Cloud Trial
Version

 
intellicon
logo

 
Automatic Data Capture/Enterprise Communication/Security &
Surveillance/System & AV Integration
blue
Ahmedabad | Bangalore | Baroda | Bhopal | Chennai | Gandhinagar |
Kolkata | Mumbai | New Delhi | Pune
 
------------------------------------------------------------------------
Please consider the environment before printing this email
CONFIDENTIAL
The information in this email is confidential and is intended for use of
the named recipient. Retention, distribution, copying of the contents is
strictly prohibited if you are not the intended recipient. If you
receive this email in error, we request you to please notify the sender
immediately by return email and then delete the email.
 
On 29-12-2017 13:38, Zebra Tech Support APAC wrote:

 
Please do not modify the subject when responding to this email
_
_
The tracking number links your response to the case, modifying the
subject may delay response
 
Case Number: 03738268
Case Subject: Re: FX9600 - Embaded
 

__________________________________________________________________________________

Hello Customer,
 
Thank you for contacting the Zebra Technical Support. This message is
to confirm that we have received your request and have opened a case
for your issue.
 
In order for us to provide a quicker and more accurate response to
your inquiry please review the following list of questions and provide
any additional information (if not already provided in your initial
email).
 
1.        What is the problem description?
2.        What is the expected behavior?
3.        Which device(s) has (have) the problem? (full model numbers,
accessories being used, cradles, cable, etc.)
4.        How many devices are affected? Out of how many units?
(failure rate)
5.        Are there any other devices not affected?
6.        Are there any other symptoms seen that may be related to
this issue?
7.        When did the problem first occur?
8.        Did the issue appear after a change? Which change?
9.        Provide details of the affected devices? (versions of OEM,
Fusion, firmware, applications, etc.)
10.        Provide evidence of the problem? (screenshots, logs, tech
dumps, configuration files, etc.)?
11.        Provide reproduction steps and any
configuration/installation files needed to reproduce?
 
 
Best Regards,
 
Eddy Teh Ji Juan
Zebra Technical Support
Zebra Technologies Asia Pacific
www.zebra.com
 
 

__________________________________________________________________________________

 
 
 
 
 
 

------------------------------
From: apac.ts@zebra.com
Sent: 12/29/2017 4:08 PM
To:
sanjaynare@zebra.com;discussions-community-technologies-advanceddatacapture@motorola-dev-v8…;swatejam@intellicon.in
Cc:
shridhar@zebra.com;jteh2@zebra.com;himanshus@intellicon.in;ksanjay@intellicon.in;anupamc@intellicon.in
Subject: Case 03738268: Re: FX9600 - Embaded
Please do not modify the subject when responding to this email
The tracking number links your response to the case, modifying the
subject may delay response
Case Number: 03738268Case Subject: Re: FX9600 -
Embaded__________________________________________________________________________________Hello
Customer,
Thank you for contacting the Zebra Technical Support. This message is
to confirm that we have received your request and have opened a case
for your issue.
In order
for us to provide a quicker and more accurate response to your inquiry
please
review the following list of questions and provide any additional
information
(if not already provided in your initial email).
 
1.        What
is the problem
description?
 
2.        What is the expected
behavior?
 
3.        Which device(s) has (have) the
problem? (full model numbers, accessories being used, cradles, cable,
etc.)
 
4.        How many devices are
affected? Out of how many units? (failure
rate)
 
5.        Are there any other devices
not affected?
 
6.        Are there any other symptoms
seen that may be related to this
issue?
 
7.        When did the problem first occur?
 
8.        Did the issue appear after a
change? Which
change?
 
9.        Provide details of the
affected devices? (versions of OEM, Fusion, firmware, applications,
etc.)
 
10.        Provide evidence of the
problem? (screenshots, logs, tech dumps, configuration files,
etc.)?
 
11.        Provide reproduction steps
and any configuration/installation files needed to reproduce?
Best Regards,
Eddy Teh Ji JuanZebra Technical SupportZebra Technologies Asia
Pacificwww.zebra.com
__________________________________________________________________________________
 

>
 
APAC Service
Enterprise, Customer Specialist
ZEBRA TECHNOLOGIES ASIA PACIFIC PTE LTD
------------------------------
From: swatejam@intellicon.in
Sent: 12/29/2017 2:48 PM
To:
apac.ts@zebra.com;discussions-community-technologies-advanceddatacapture@motorola-dev-v8…;sanjaynare@zebra.com
Cc:
himanshus@intellicon.in;shridhar@zebra.com;ksanjay@intellicon.in;anupamc@intellicon.in
Subject: Re: FX9600 - Embaded
I have doubt regarding path,where should i set build path in Eclipse
because the error is show in : *Program "arm-none-linux-gnueabi-gcc" not
found in path*
I have included all include files which required for project also set
Environment Variable in System, also follow all steps of Zebra
Programmer guide (MN000540A01a_fx series embedded sdk-pg-en)
Kindly advice me for this issues
------------------------------------------------------------------------
With Warm Regards
Swateja More | Software Engineer - Product Management.
(T) +91-22 30234313
Web: www.intellicon.in

| Email:
swatejam@intellicon.in | Connect with us on facebook

| Lifesize Cloud Trial
Version

 
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logo

 
Automatic Data Capture/Enterprise Communication/Security &
Surveillance/System & AV Integration
blue
Ahmedabad | Bangalore | Baroda | Bhopal | Chennai | Gandhinagar |
Kolkata | Mumbai | New Delhi | Pune
 
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Please consider the environment before printing this email
CONFIDENTIAL
The information in this email is confidential and is intended for use of
the named recipient. Retention, distribution, copying of the contents is
strictly prohibited if you are not the intended recipient. If you
receive this email in error, we request you to please notify the sender
immediately by return email and then delete the email.
 
On 29-12-2017 11:56, Nare, Sanjay wrote:

Btw, from the error it looks like the path has not been set
correctly...Can you recheck again?
 
 
 
Regards,
 
Sanjay Nare
+91 9819544657
 
Sent from my smartphone. Please ignore typo errors.
 
 
-------- Original message --------
From: Intellicon - Swateja More
Date: 28/12/2017 5:08 pm (GMT+05:30)
To: "Nare, Sanjay"
Cc: intellicon - Anupam Chaturvedi , "Seshadri,
Neeraj" , himanshu Srivastava
, ksanjay@intellicon.in
Subject: Re: FX9600 - Embaded
 
 
Dear Sanjay Sir,
 
    I am trying to build code in Embedded C for Remote Application
FX9600 RFID Reader but I am facing some issues while building code.
The screenshot of error is attached with this mail,Please referred
attached file.
 
    I am referring Zebra Programmer guide (MN000540A01a_fx series
embedded sdk-pg-en) and follow all the steps but stuck on "Building C
Executable File" step
 
    Resource:
 
    Eclipse Software : Motorola FX7500 Embedded SDK Version 1.2.2
 
    Cross Compiler : CodeSourcery Lite Version 4.4-290
(arm-2010q1-202-arm-none-linux-gnueabi.exe)
 
 
Please be needful
 
 
 
--
------------------------------------------------------------------------
With Warm Regards
Swateja More | Software Engineer - Product Management.
(T) +91-22 30234313
Web: www.intellicon.in
 

 

| Email: swatejam@intellicon.in | Connect with us on facebook
 

 

| Lifesize Cloud Trial Version
 

 

 
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Please consider the environment before printing this email
CONFIDENTIAL
The information in this email is confidential and is intended for use
of the named recipient. Retention, distribution, copying of the
contents is strictly prohibited if you are not the intended recipient.
If you receive this email in error, we request you to please notify
the sender immediately by return email and then delete the email.
 
On 28-12-2017 16:59, intellicon - Anupam Chaturvedi wrote:

>>
>> Dear Swateja,
>>
>> Please contact Mr. Sanjay or Mr. Neeraj for any advice you look
>> forward to deploy the application in FX 9600
>>
>>
------------------------------------------------------------------------
>>
>> With Warm Regards
>> Intellicon – Anupam Chaturvedi | General Manager – Presales & Product
>> Management
>>
>> (T) +91 22 30234311 (M) +91 7718856210 (F) +91 22 30234300
>>
>> Web: www.intellicon.in
>>

 
>> | Email: anupamc@intellicon.in |
>> Connect with us on facebook
>>

 
>> | Lifesize Cloud Trial Version
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>> Description: intellicon.in
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>> Kolkata | Mumbai | New Delhi | Pune
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>>
>> CONFIDENTIAL
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>> of the named recipient. Retention, distribution, copying of the
>> contents is strictly prohibited if you are not the intended
>> recipient. If you receive this email in error, we request you to
>> please notify the sender immediately by return email and then delete
>> the email.
>>

 
 
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------------------------------
From: autoreply@zebra.com
Sent: 12/29/2017 2:48 PM
To: swatejam@intellicon.in
Cc:
shridhar@zebra.com;sanjaynare@zebra.com;himanshus@intellicon.in;ksanjay@intellicon.in;discussions-community-technologies-advanceddatacapture@motorola-dev-v8…;anupamc@intellicon.in
Subject: Case Created 03738268: Re: FX9600 - Embaded []
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Zebra Services Group
 

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Please do not reply, this is an un-monitored mailbox.
 

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Thank you for contacting Zebra Technologies Technical Support.
 
A new case number 03738268 has been automatically generated in
response to your email with an email subject of: Re: FX9600 - Embaded
 
Our Technical Support Team will respond within 8 business hours for
Partners or 24 business hours otherwise.
 
If you have any additional information or require updates, please
click on this link to send us a response.
 

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