Take picture using imager of MC55X

Hello.

 

We are having problems to take a picture with photo camera (imager) of the MC55E0 using EMDK for .Net 2.9 or EMDK for C 2.8.

 

It's impossible to see preview or take picture even using precomiled samples downloaded from Zebra.

 

We are not newbies. We have been using EMDK for several years but and we are using a brand new device but it's not working.

 

It seems people in Zebra Spain support and Diode (spanish reseller) can´t understand us.

 

Can you help us?

 

Thanks in advance

Hector Meza
Sica, can you provide a

Sica, can you provide a little more detail on the issue you are having?

The MC55X has several configuration options, one of the configuration options includes both a Camera and a Barcode Imager.  Are you trying to access the camera or imager for the image?   Can you also provide some examples of the code you are using?

Sorry for the frustration  - but more details will help with a proper response.  

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Soporte Sica
Hi Hector,We are using a unit

Hi Hector,

We are using a unit with both Camera and Barcode imager.

We are already able to scan barcodes and we need to access de camera to take pictures.

We have downloaded SamplesW6X-C-020801.CAB from your website (https://www.zebra.com/us/en/support-downloads/software/developer-tools/emdk-for-c.html ) but the example to take pictures doesn't work.

Also, we are trying to use samples from EMDK for .Net (projects CS_Imager2Sample1, CS_ImagerSample1 and CS_Imaging2ControlSample1) but none of them works. We can select camera color imager but preview is not shown and capture of image throws a timeout exception.

Kind regards.

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Anonymous (not verified)
The camera and the imager are

The camera and the imager are sharing some resources internally in the device,  so you will not be able to access the camera if the scanner is active (even just enabled).  Make sure your app does not have the scanner open and also that Datawedge does not have it open (disable DataWedge as a test)

If this does not help,  you should probably open a case with support and see if they can help. 

Contact Support

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Herbert De Jong
SPR 34238 has been opened for

SPR 34238 has been opened for this.

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