IMZ220 goes slow and noise

R Raul Andradas 2 years 11 months ago
1 1 0

Hi,
 
  I've a solution running with Android and 10 IMZ220 printers in ZPL mode since a year. It was working fine, but since a week 4 or 5 of the printers starts to print slow and very loud noise ·of machine "grgrgrgrgrgrgr".
It makes a burned label, after a time the printer starts to work fine.
If I disconect my app and press the feed button the problem is the same, the feed is very noisy and slow.
 
Please could you tell me if this is a problem with the printers? it has a life cycle? Because the problem has started with very few days of difference between units...
 
Best regards,
thanks a lot.

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1 Replies

V Vedsatx Saddvv

Hi Raul,
There could be several things wrong from bad paper to calibration issues.  I'm going to recommend you contact our technical support or, if you have a re-seller you bought from, them, to go through the issue with you and fix it.  The support site for iMZ220 printers is https://www.zebra.com/us/en/support-downloads/mobile/imz220.html

Robin

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