SendFileToPrinter suddenly failing

V Vedsatx Saddvv 2 years 10 months ago
15 2 0

Hello, we've been using the sendfiletoprinter API for cloud printing flawlessly, but today since 10:08 PM GMT+8 our requests have been failing with the following error message:
{"error":"invalid_token","error_description":"Cannot convert access token to JSON"}
Nothing changed on our requests. Is there an outage on Zebra's side?

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2 Replies

C Christopher Stanchak

We recently moved everything to the SendFileToPrinter API and it's been a rocky road. Is this normal for Zebra? I'm surprised there is such a non-urgent response given how mission critical this is.
Is anyone aware of a 3rd party service/software that we could use as an alternative to the Zebra API?

C Chen Chen

Same here. It also happened yesterday morning for like 10mins and then came back to normal so I didn't pay much attention to it.

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