Hi,
I am trying to make the Zebra ZT231 emit a Ribbon Low alert, but with no success, as I am printing using an almost empty ribbon; it goes from "ready" directly to "Out of ribbon.".
I assume the printer has the capability of detecting ribbon low because it has the alert available on the alert list to be configured on the printer web page, and also using the SGD command "alerts.conditions" it returns the ribbon low alert listed among the others alerts.
Is there something to be configured to make the printer emit this alert?
Or does the printer actually not have a ribbon low alert?
Thank you.
6 Replies
Have you enabled the ribbon low mode? Try to enable the ribbon low mode via ZPL.
Hi,
I found the ZPL command ^JJ, that uses the format below:
^JJa,b,c,d,e,f
Each letter is a different configuration, where f is the one to configure ribbon low mode, but to issue the JJ comnand to the printer, I would need to know how to retrieve the current configuration for a,b,c,d,e, to make sure that I am not changing/overwriting the current configured values on the Printer.
I am only interested on the ribbon low mode part.
Thre is a way to do that?
If you don't care about the other settings in the ^JJ command, you can escape these settings, so that the printer takes the defaults. There is no way to retrieve the settings set by ^JJ command.
I tried sending the ^JJ command using the two forms below, one using default values and enabling ribbon low, and the other using escape (I am not sure if I am using escape right), but I couldn't see any changes on the printer, it is still not emitting both media low or ribbon low alerts.
^XA
^JJ0,0,0,f,d,e
^XZ
^XA
^JJ\,\,\,\,\,e
^XZ
Am I writing these commands right?
For media low, I did not find any configuration; does it have a mode to enable like the ribbon? Or was it supposed to work without any configuration?
Are these two printers actually capable of emitting those alerts? (have the hardware for it)
With this question of printer capability, we raised this other post: Ribbon Low and Media Low supported models. | Developer Portal
I suspect that the support for Media Low and Ribbon Low alerts may have not been implemented for ZT231 and ZD230 models.
Hi,
I have the same question regarding "Media Low", I could not reproduce this alert on the printer, and I didn't find any related ZPL configuration,
How do I trigger this alert?
We have an ZT231 and ZD230.