When device (mc330) goes to sleep it does not capture infomration when scanning

I have multiple scanners (mc330's) that after they "go to sleep" it is not capturing the information of the barcodes when scanned. We can go into datawedge and then back into the velocity app, then it starts working again until the devices go back to sleep.

Darryn Campbell
Hi, are you waking the device

Hi, are you waking the device up and then trying to scan or is the expectation that the device would scan after the screen goes off?  How are you integrating with the scanning functionality in your app or is this behaviour with the Velocity app?

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