Onen Card ConfiguratioN guide, how to set up the card format based on informtion being passed over from thrid party.

I am trying to assist my client in locating a user / documentation guide for a Zebra ZXP series 3 card printer that will explain how to set up the card reader based on information coming from their player marketing software, ( an open card configuration guide,

The user guide I was able to download does not provide the details. Is there document I might be able to obtain or download that will support my inquiry?
Thank you.

Bill