TC25 | How to install Lifeguard update for BSP 01-28-07.00-OG-U02

We received various devices with BSP 01-28-07.00-OG-U02 installed.

if i look at https://www.zebra.com/de/de/support-downloads/software/operating-system/... , there are Lifeguard updates U03/U05/U07/U09/U11 available ... but if i try to use any of them on a TC25 with BSP 01-28-07.00-OG-U02 , they do not update

if i use them on a tc25 with BSP 01-28-07.00-OG-U00, they work fine.

see attached screen, seems that the file expects U00 as base

so, the question obviously is, how to update U02 >> U11?

Best, Chris

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Darryn Campbell
That is very strange, I would

That is very strange, I would expect you to be able to update to a new LG update without having to revert back to the full image.

I see that LG update 02 is NOT available at that link you provided, may I ask where you got this from?

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Christian Krueger
if you look at https://www

if you look at https://www.zebra.com/de/de/support-downloads/software/operating-system/... , it is hidden under BSP 01.28.07, then "Full Image", maybe because it is a mandatory update for 01.28.07

you can also use https://www.zebra.com/us/en/support-downloads/mobile-computers/handheld/... , and click "Operating Systems", then "... for GMS Devices", "BSP 01.28.07", also under "Full Image".

Best, Chris

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Darryn Campbell
Thank you, that is clear.

Thank you, that is clear.

I updated my TC25 to the full update --> U02 --> U11 and I was able to update the device but the U02 --> U11 update took a very long time.

How are you applying the updates?  I am using adb sideload.

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