Active Sync lockup on Windows 2003 server

 I have a customer that is running Terminal Services and ActiveSync on a computer running Windows 2003 Server.  This is apparently a known Microsoft problem.  They've been looking around for clean way to make ActiveSync work reliably in this environment and thus far have only come up with a program called ActiveSync Toggle ( http://www.micrologics.co.uk/library/ast/) which allows them to completely remove ActiveSync from memory when it's not in use.

Has anyone else ran into this problem and how did you resolve it?