"ccsrvr " message in Wi-NG

All,

I have a customer running an engineering version of 3.0.1.0-145R. One of their switches out of the blue started reporting the following message in the log file;


Sep 12 08:48:37 2007: %PM-1-PROCMAXRSTRT: Process "ccsrvr" reached its maximum n
umber of allowed restarts


Sep 12 08:48:31 2007: %PM-1-PROCMAXRSTRT: Process "ccsrvr" reached its maximum n
umber of allowed restarts


Sep 12 08:48:25 2007: %PM-1-PROCMAXRSTRT: Process "ccsrvr" reached its maximum n
umber of allowed restarts

As you can see it appears every 5 or 6 seconds and appears to be non-stop.

The switch seems to be running fine and service doesn't seem to be affected but the customer is obviously concerned that there is a problem brewing.

They are currently testing 3.0.2.0 but are not yet in a position to roll it.

Has anyone seen this message before or know what it might imply?

IJ

Chris Frazee
Hello Ian,        Tier II

Hello Ian,
       Tier II Support has been working with several customers and ECRT/Engineering with this error. The ccsrvr is one of the main processes of the switch and could cause the switch to become non-responsive when trying to configure wireless parameters.

According to ECRT/Engineering, this issue will be resolved in v3.0.3. Please review SPR's #14046 and #14238. If the issue gets critical, please have a support case generated and provide a SYSLOG (with the failure), Tech-Support dump from the switch, startup-config from the switch, and a network topology diagram. Thanks.

Chris Frazee
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Ian Jobson
Thanks Chris, Is there any

Thanks Chris,

Is there any merit in getting the customer to bounce the switch to clear the issue for the time being? I'm assuming its something that could gradually degrade.

IJ
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Chris Frazee
Hello Ian,        Bouncing

Hello Ian,
       Bouncing the WS5100 might provide temporary relief of the issue, but from what we have seen, the issue will manifest quickly.

Chris Frazee
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