Scanning for web applications not working with RhoElements 2.1.1.7

Scanning is not working for web application with RhoElements 2.1.1.7.

BACKGROUND INFO...

- The handheld I am using is MC9190-GJOSWFQA6WR (Processor: PXA32X-806MHz, Memory: 232.76MB).

- The o/s I am using is Windows Mobile 6.5 Classic (CE OS 5.2.23121 Build 23121.5.3.6)

- I followed these instructions (http://docs.rhomobile.com/rhoelements/rhoelements2-webapps) and did some test scans.

RESULTS...

- Scanning always fires a beam.

- Scanning always makes a beep sound.

- Scanning randomly does NOT capture the barcode information.

The same test works fine with RhoElements 2.0.5.27.

Darryn Campbell
Did you check the DataWedge

Did you check the DataWedge profile of the device?

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Darryn Campbell
The DataWedge is installed

The DataWedge is installed and it is disabled while running the test.

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Glenn Sayer
Can you share your code?

Can you share your code?

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Joseph Ou
Create a HelloScan.html file

Create a HelloScan.html file with the following code,

<html>

   <head>

      <title>Hello Scan Joseph</title>

      <meta http-equiv="scanner"

                     content="DecodeEvent:url('Javascript:doScanDecode('%1', '%2', '%6');'); enabled" />

      <meta http-equiv="quitbutton"

                     content="visibility:visible;" />

   <script>

      function doScanDecode(data, source, eventtype)

      {

         if(eventtype != 'Decode')

            return;

         var divEl = document.getElementById('divOutput');

         divEl.innerHTML = 'Hello ' + data + '<br/>From: ' + source;

      }

   </script>

   </head>

   <body>

      <h2>This is my first RhoElements application!</h2>

      <p>Please scan a barcode...</p>

      <div id='divOutput'></div>

   </body>

</html>

Note: the above code is taken from the link,

     http://docs.rhomobile.com/rhoelements/rhoelements2-webapps

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Peter Arcuri
Joseph, since this issue is

Joseph, since this issue is not seen in other devices, it may be related to the OS build. This appears to be root cause for other issues and can also be related here. Please update your MC9190 wth the latest BSP build and advise results.

http://support.symbol.com/support/search.do?cmd=displayKC&docType=kc&externalId=13341&sliceId=&dialogID=431446933&stateId=1%200%20431438586

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Peter Arcuri
As I understand it the issue

As I understand it the issue persisted on the latest OS build on the MC9190 thus a helpdesk ticket was created. Teir 2 is investigating this.

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Joseph Ou
Thanks!

Thanks!

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Joseph Ou
The MC9190G is updated and

The MC9190G is updated and the OS reads "CE OS 5.2.29040 (Build 29040.5.3.12)".  The issue is not fixed.

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Peter Arcuri
Thank you for confirming this

Thank you for confirming this. Tier 2 is just getting their environment set up with the proper equipment and software. We should hear from them shortly.

By the way, the OEM version determines the OS BSP build we're trying to update. It should read "OEM Version:  02.41.03".

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Joseph Ou
Our MC9190G OEM Version reads

Our MC9190G OEM Version reads '02.41.0003'.

Thanks,

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Peter Arcuri
This issue may be occuring

This issue may be occuring specifically on model MC9190-G30SWEQA6WR whereas MC9190-GA0WEQA6WR does not. The main difference between the two models is the scan engine; imager versus linear. Would you be able to confirm this?

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Joseph Ou
Just tested scanning on them

Just tested scanning on them and both MC9190-G30SWEQA6WR and MC9190-GA0SWEQA6WR models have the same scanning issues.

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Peter Arcuri
Joseph, I've obtained a unit

Joseph,

I've obtained a unit from the batch of devices purchased for the client. The model is MC9190-GA0SWEQA6WR with BSP2.41 and has RhoElements v2.1.1.7 installed. RhoElements is licensed and launched in runtime (debug mode is not set). When launching RhoElements it auto connects to an
Apache server running the exact code snippet provided in this thread. I've scanned 5 different barcodes successively for 10 minutes and have not witnessed a single miss. The scanner beeped every time and data displayed without failure each time. 

Not sure what else we can do to replicate the issue reported.

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