We are starting to using the MC40 but
sometimes my MC40 is frozen when I'm capturing a image.
Why is happen this issue?
What can I do?
John, the MC40 is not officially released and hence the OS build is not final. I would suggest reaching out to the Motorola representative who provided you the unit and get guidance on latest OS build and possible notes on potential issues. This issue you are encountering could potentially be on the list of features now quite ready. It sounds like you may be part of an Early Adopter Program which has a separate support program.