Are others seeing issues with ES400 locking on boot screen. IKON is seeing this more and more. 4 out of 25 so far. Is this a known issue. The QCN is listed.
ES400 locking on boot screen, QCN listed |
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I have seen this on devices running 19.001. It typically happens if the battery is run all the way down. There are 2 related SPR's
040411>>SPR 19940 – Fixed in 19.103 released and provided to customer—battery drain to less than 10% power
040411>>SPR20239—solid red led when device is in cradle –wan lockup-cold boot recovers--fix in 27.2 (A1 beta)