I would suggest looking at this site (https://forums.motorola.com/posts/f68ffb9491?commentId=715543#715543). Also information for Motorola RAZR can be found at https://forums.motorola.com/pages/home.
I'm a motorola forum user (mitsus). I've written a post about this problem.
I know about all Motorola RAZR information location...Thanks. My question is another.
i think this is not the place to ask questions about the Motorola RAZR -> this is a consumer mobile phone.
Motorolasolutions separated this consumer phone business - this belongs now to google(TM).
Hope this helps you