3 Replies Latest reply on Nov 15, 2013 11:29 AM by Peter Arcuri

    "The Device is not ready"

      Hello, anybody knows why shows me a message "The Device is not ready" in mobile Mc55 with operating system Windows mobile 6.5 when i use the scanner.

        • Re: "The Device is not ready"
          Peter Arcuri

          Not sure if you have resolved this issue, but not you may want to try clean booting the device and try again. It appears as the scanner drivers "dll" would not loaded at the time of use.

           

          What are you using to scan, Datawedge or EMDK API's?

            • Re: "The Device is not ready"

              Hello Peter, I am using emdk api's, the problem shows when i read several

              code bars, for example 1000 products. I appreciate your help.

               

               

              On Fri, Nov 15, 2013 at 9:09 AM, Peter Arcuri <

                • Re: "The Device is not ready"
                  Peter Arcuri

                  You may want to disable all barcode symbologies except for the ones needed. For instance, disable 2 of 5, Code39, Code128 and others that are not needed and only enable UPC . You decide which ones you need. Disabling the others should improve decode performance of the scanner. Perhaps its a readiness issue that leads to the error message.

                   

                  Is this the MC5574 or MC5590?. The former has a weaker scanner than the latter model.