1 Reply Latest reply on Feb 4, 2014 12:19 PM by Lawrence Ng

    Minimum size of document

      I am trying to read our National Id, which is pretty similar to US driving licences in size, to no avail.

      I never manage to get a stable trigger to decode, i.e, green text on display.

       

      Has anyone tried to read such small documents? If so, succesfully?

       

      Thanks!

        • Re: Minimum size of document

          We have had success reading various UI driver's licenses in the past. If you do not see the green text, it may be due to the regions marked as "identify". Try to decrease the number of these "identify" regions, until you get a stable green text, then work your way up to two, and possibly three "identify" regions.