[SB1] blank screen after deployment

Hi,

 

I just updated the OS version of our SB1 to 36.3. After OS update, we deployed our app which was previously working on OS 28 but deploying it on the newly updated OS just shows a blank screen. Pressing the scan+home button to reset the device does not solve the issue and still showing a blank screen.

 

Appreciate all the help I can get. Thanks in advance.

Venkatasubbaiah...
Hello Marton Please provide

Hello Marton

Please provide us the steps you followed for upgrading the device to OS 36.3.

If you have USB connection please rename your config folder underUserDrive and restart the device.

thanks

Chenna

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Marlon Dator
HiI updated the OS using the

Hi

I updated the OS using the barcode provided from this discussion:

To what name do i change the config folder?

Thank you very much.

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Alolika Lanke
Hello I got  SB1 device 

Hello

I got  SB1 device  whose os version is 39. I deployed my app which was previously working on OS 28 but deploying it on the newly updated OS just shows a blank screen. Pressing the scan+home button to reset the device does not solve the issue and still showing a blank screen. Please reply it is urgent

Thanks in advance.

Alolika

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