error connecting to zebra.com

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V Vaidas Brazionis 2 years 6 months ago
194 1 0

zebra ZD420 do not print from cloud anymore.
checked for connection and got error that printer is failing to connect to zebra.com
what should i do?

[05-18-2022 10:59:21.489][Error][0001003C][conn1.1] Couldn't resolve host 'savanna-device.zpc.zebra.com'
[05-18-2022 10:59:21.492][Info][00010039][conn1.1] Closing connection 0

[05-18-2022 10:59:21.495][Error][800C0000][conn1.1] Failed to connect (SP = 0, CU = 0, UW = 0, AC = 0, PC = 0)
[05-18-2022 10:59:21.500][Error][00001011][conn1.1] Failed to connect to https://savanna-device.zpc.zebra.com/weblink/connect?r=5a4f615c158d3c0d… so trying http://www.zebra.com/apps/linktest
[05-18-2022 10:59:21.503][Info][00001013][conn1.1] Attempting connection to http://www.zebra.com/apps/linktest
[05-18-2022 11:00:07.536][Error][0001003C][conn1.1] Couldn't resolve host 'www.zebra.com'
[05-18-2022 11:00:07.539][Info][00010039][conn1.1] Closing connection 0

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1 Replies

S Steven Si

Make sure that the printer ZD420 has the internet connection and the network doesn't block to access to *.zebra.com domain.

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