VisibilityIQ™ APIs
Get Detailed Status Information on Your Mobile Device Fleet

Device Health overview


To improve operations, facility managers need to understand complex information about their mobile devices, but this information is often hidden in separate places. Zebra VisibilityIQ™ APIs empower users with three key business sets of information:

  • Knowing what assets you have
  • Knowing where your assets are
  • Knowing your assets’ health

Zebra VisibilityIQ APIs expose volumes of detailed information related to device health, availability, utilization, and support. Powered by Zebra Savanna software, we conduct detailed analytics on this data to direct the customer’s best next action, ensuring your workers are available to focus on their most impactful tasks.  

Zebra consolidates your support/repair data and collects more than 250 machine-level data points across software, battery, and devices and distills this down into actionable insights.

We are announcing the discontinuation of APIs listed below:

  • Aggregated Data - Application Not Responding
  • Aggregated Data - Application Usage
  • Aggregated Data - Battery Events
  • Aggregated Data - Battery Status
  • Aggregated Data - Device Baseline Analytics
  • Aggregated Data - Device Information
  • Aggregated Data - Device Reboot
  • Aggregated Data - Device Utilization
  • Aggregated Data - Installed Applications

These APIs will no longer be supported after Dec 4, 2023.

Getting Started
  • View VisibilityIQ OneCare, Foresight, and API features Features At A Glance
  • Learn more about VisibilityIQ OneCare and Foresight
  • The VisibilityIQ APIs can be purchased in a comprehensive package that includes both the Value-Add APIs and Aggregated APIs or the Aggregated APIs can be purchased separately. Additionally the APIs can be purchased in conjunction with VisibilityIQ Foresight.
  • To access the EU regional servers, use the host path
  • To purchase, contact your Zebra Account Manager.
  • Questions? Check the FAQ.
  • Visit the Forums.



A Zebra Savanna application key is required for using and testing this API. See the Getting Started Guide

VisibiltyIQ In Action

Leveraging Zebra VisibilityIQ APIs, users can derive granular insights regarding device health, availability, utilization, and support.

  • Device health: Identify a battery is nearing end of useful life or trigger maintenance.  Offer insights into device usage and software applications errors to facilitate troubleshooting.
  • Availability: Provide visibility into device fleet size and location to prevent loss and shrinkage.
  • Utilization: Understand how and when applications are being used, up to date and secure.
  • Support: Obtain the latest status on your support tickets and repairs.
VisibilityIQ – Value-Add Data

Track and compare total minutes used by each application and version.

Display the health of the devices.

Manage and identify mobile computers and printers with abnormally high battery discharge rates.

Manage and monitor mobile computer and printer battery levels.


Discover battery, charger, or business process issues based on number of times batteries are changed in devices.

Report information related to technical and non-technical cases from the point they were opened, until the time they were closed.

Highlight operating at or below 30% charge as an indicator of battery related issues.

Identify devices with frequent reboots or applications that freeze.

Provide information on all service contracts regardless of expiration date, including serial number details per contract.

Categorize devices into Utilized, Un-Utilized and Out-of-Contact.

Stay current with Android security updates by tracking device security and Android Operating System updates.

Identify dates when devices are first seen and first used for new device roll-outs and devices returning from repair.

Provide a view to devices that have gone out of contact from the system to help pin-point Lost-Stolen. 

Identify sites and mobile computers with high levels of RAM usage exceeding thresholds.

Proactively identify and address issues that before they impact your mobile computers or printers based on historical data to optimize device health and availability.

Identify printer issues through alerts, along with user behavior or process issues.

Get detailed data on individual printers to gain insight into printer heath and utilization.

Gain insight into printer setting changes across your fleet.

Monitor printer utilization to understand what printers are under or over utilized.

Track repair logistics for all RMAs as they move through the repair process.

Track the scans from your Zebra Android mobile computer to troubleshoot and learn root cause of issues.

*UPDATED* Provide Smart Battery inventory, health status and predicted remaining useful life of batteries. Allow user to create a report for battery replenishment based on battery remaining useful life.

Identify average and maximum memory levels at the mobile computer or site levels.

See an inventory view and device state of both Zebra mobile computers and Zebra DNA printers.

See device utilization across site locations to know which sites have the most and/or least device utilizations

Identify site areas and access points with poor signal strength.

VisibilityIQ – Admin APIs

Onboard new customers to VisibilityIQTM

Enroll and unenroll customer devices to VisibilityIQTM