FX9600 Cloud Enrollment trouble

J Jean Robert 9 months 2 weeks ago
98 1 0

Hi, I've been trying to enroll my FX9600 but without success. I tried different configuration but I keep having the following message:

Feb 13 14:52:01 FX960074520A user.info rmserver.elf: I-Cloud enrollment: Failed for device id: FX960074520A due to 400
Feb 13 14:52:01 FX960074520A user.info rmserver.elf: E-Cloud enrollment: Failed to add device. Error message: "400 BAD_REQUEST \"Error adding device to IoT Core.\""

the Device appears on Zebra Dev but that's all. 

Could uyou please give me some ideas where to look ? 

If anyone need some more information about the configuration I'll be glad to share what I have so far. 

Regards, 

JR

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1 Replies

J Jean Robert

The problem was that I needed to clear the cache in order to properly see web interface menu o Zebra IoT connector. I was trying to connect with older connection interface. 

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