How to connect printer to my account ?

// Expert user has replied.
V Vitaliy Kucheryviy 2 years 8 months ago
172 2 0

Hi

I'm trying to use Cloud Pirnt API
https://developer.zebra.com/apis/sendfiletoprinter-model#/SendFileToPri…

but getting error:

{
"errorResponse": {
"code": "404",
"message": "Asset(s) not registered in Asset Ownership Service.",
"info": "For the supplied tenant (xxxxxxxx), device(s) not registered: yyyyyy ."
}
}

where can I register my device ?

How to connect printer to my account ?

// Expert user has replied.
V Vitaliy Kucheryviy 2 years 8 months ago
172 0 0

Hi

I'm trying to use Cloud Pirnt API
https://developer.zebra.com/apis/sendfiletoprinter-model#/SendFileToPri…

but getting error:

{
"errorResponse": {
"code": "404",
"message": "Asset(s) not registered in Asset Ownership Service.",
"info": "For the supplied tenant (xxxxxxxx), device(s) not registered: yyyyyy ."
}
}

where can I register my device ?

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2 Replies

S Steven Si

Hi  Vitaliy,

There are still some issues with the our web portal due to the recent migration. To register a printer with your account, you need send the printer a configuration string. It's also called as enrollment string. The enrollment string is a JSON string and looks like the string shown below. But you need to replace the "r=a6f47ecf23e841c8f5c94f82c3d2ebe8", which is called as r value or Tenant Account number. The tenant account number can be retrieved from the Tenant Service. For more info, please refer to Printer Setup for SendFileToPrinter.

{}{
"weblink.logging.max_entries":"500",
"weblink.ip.conn1.location":"https://savanna-device.zpc.zebra.com/weblink/connect?r=a6f47ecf23e841c8f5c94f82c3d2ebe8",
"device.reset":"1"
}

 

L Lipov Maksim

I have an same error, but i did this action. How can i see that it worked or didnt?
My JSON:
{}{ "weblink.logging.max_entries":"500", "weblink.ip.conn1.location":"https://savanna-device.zpc.zebra.com/weblink/connect?r=fa6479c9e759d87f…;, "device.reset":"1" }

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