MSP 3.3 - Radio On/Off vs. Connection Trigger

MSP 3.3 - Radio On/Off vs. Connection Trigger // Expert user has replied. Y Yoav Gottreich 3 years 6 months ago 3 1 0 We are testing MSP client (ver 7.07.55) on TETON device (LTE radio) Trying to test staging with only one procedure of changing Power Management of the LTE radio (on/off) succeed but always trying to trigger a connection (screen shows "Connecting..."), also if we turn radio off it tries to connect. Furthermore, no dialer was set to the device, not manually or via MSP. Is this the normal behavior? why does MSP client tie up radio turn on/off with connection al the time? To make the point clear, this behavior is seen also with Fusion/GPRS/etc. settings. Any idea? thanks,

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A Allan Herrod 5 years 6 months ago

You should be filing tickets by emailing support@msp.helpserve.com.  This forum is a not the right venue to ask such questions.  Emailing the above address will automatically open a support ticket that allows us to track your issues.  Also, when emailing the above, please provide more details about what your Staging Profile is doing, such as what Settings it includes, whether or not it has a Bundle, what's in the Bundle, etc.

Thanks,

Allan