RFD8500 won't pair with Android tablet, and I can't figure out why

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M Michael Votaw 6 months 3 weeks ago
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As the subject states, I'm having trouble pairing an RFD8500 with a new Android tablet. The tablet is an UMIDIGI G1 Tab Mini, running Android 14. The hardware specs just state "Bluetooth 5.0". Whenever I attempt to pair the device, it will briefly appear under "Other Devices", before moving down to "Saved Devices". The blue light on the device blinks rapidly, and when I pull the trigger it beeps, but the light just returns to the slow blinking state, which I'm guessing indicates that something in the pairing process was unsuccessful.

Another thing that I've noticed is that I'm unable to download the 123RFID app to this tablet. The Play Store simply just says that it's "not compatible with your device", but doesn't provide any further explanation.

This is a pretty cheap tablet, which my boss bought so that I could work on adding RFID reading support into a mobile application. I think I just need to figure out why this device isn't supported, so I can know what to avoid when purchasing something else.

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1 Replies

S Sean Kennedy

Two things:

  1. Make sure the FW on the RFD8500 is R72 or better (R81 is the current FW)
  2. Follow the Product Guide.  

    When the RFD8500 is "Discoverable" and you find it in the Bluetooth menu when pairing, the Blue LED on the Bluetooth Button on the RFD8500 will change it Blink Status (from slow blinking to rapid blinking) - and you either need to press the Bluetooth Button (or pull the trigger) in conjunction with the "Pair to this Device" dialog that Android 14 presents.

    If you do not press the button on the RFD8500 - the connection may fail.  There are advanced settings to allow any pairing - but the defaults tend to be there for a reason and are safer.

    Please give this a try and update if you succeeded.

    For Updating the Firmware on the RFD8500 - you will need to download the FW image from the Support Portal - and update the RFD8500 via USB using the "123Scan" Windows PC app that is also provided on the RFD8500 Support Portal. (Via a USB Cable is the most robust method)

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