sendFileToPrinter (production) api stopped working without a specific error message

// Expert user has replied.
S Sing Yiu Cheung 2 years 10 months ago
17 5 0

Hi team,

want to flag that the SendFileToPrinter API stopped working since 10:10am PT today.
It simply returns a status code of 403 without any specific error message.
It would be great if someone from the team can help check and let us know if there is an ETA on resuming the service.
Thanks a lot.

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5 Replies

S Sing Yiu Cheung

Issue persist.
There was a mixture of 504 and 404 errors in the last three hours.
And now back to 403.

H Hussain Hussain

I am using the paid version and have the same issue = 403

S Sing Yiu Cheung

Thanks team.
The issue is now resolved ~13:30 PT.
Would love to learn more about the root cause of the issue.

S Sing Yiu Cheung

T_T
Want to flag that the 403 error is coming back at ~14:13 PT
And we got 0 response from the Zebra support team today.

J James Swinton-Bland

Hi,

Thanks for bringing this to our attention - I've raised this with the relevant team internally.

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