I have an new issue.

Serial number of the product: C3J231800276

We have developed an application in which we have integrated the ZC350 printer.

There are some problems of printing cards directly from our application, these problems are:

- Prints on access cards are quickly erased;

- The colors are more washed out than the ones initially selected;

For integration we used the protocol, and thus we send an XML to the printer, according to the protocol, in which it is specified how to print and which images to be printed on the card.

I saw that there is an "overlay" directly from the printer application, but the protocol does not clearly specify how it can be used.

I will attach the protocol we have from you, an example of XML.

I think the solution is to come up with an "overlay" on both sides of the card. But we need you to specify how we can achieve this in our XML, because on each side of the card we already have a print_type defined.