Browser Print no longer supported

We've created a web application that prints to ZT410 printers via the Browser Print SDK. Today, we went to help set a customer up with the Browser Print tools, and learned that the Browser Print downloads are no longer available on Zebra.com, and we instead need to submit an email in order to get access.

Is browser print going away/being removed? Is there any reason why this isn't a normal/standard link from Zebra?

Any info on this would be great. Does anyone else have any insight in to how we can best stay updated/support our customers?

Jan Rychter
Is Zebra being serious?

Ok, revisiting this half a year later, as my customers are all asking for a solution to printing labels directly from the (browser-based) app.

I just tried to download Browser Print and I'm still presented with a "BROWSER PRINT REQUEST FORM", so, here goes a quick rant:

Seriously — I'm going out of my way to support Zebra printers for my customers, and I also have to convince them to fill out REQUEST FORMS, so that Zebra kindly agrees to give them software (drivers, essentially) allowing them to use the expensive printers they purchased from Zebra?

We are in the 2020s. It's a browser-centric world and many modern apps run in browsers. The state of printing from browsers is catastrophic — I would expect manufacturers like Zebra to form lobbies and work with browser authors to improve this situation. Instead, it seems Zebra is firmly stuck in the 90s, and even downloading the (terrible, limited and problematic) workaround to the problem requires that every customer fills out a "BROWSER PRINT REQUEST FORM".

Since this is obviously unclear to Zebra, allow me to describe the desired state of things: as a developer, I should be able to download an open-source, clean and well-maintained JavaScript library, authored by Zebra. That library should allow me to: a) render previews of ZPL as SVG, b) select a printer connected to the computer, c) print. Overall, printing to Zebra printers should require ZERO effort on the part of my customers.

Can you see how far your "BROWSER PRINT REQUEST FORM" is from that world?

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Steven Si
Hi Jan,

Hi Jan,

We are hearing you. Thanks for raising your concerns. A new version of Browser Print will be available for download soon. The previous version of Browser Print was pulled off  of the site and made available by request only, so that we could focus on bug fixes and the QA process. The new version of Browser Print will soon be available on the site for download.

Regards,

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Jan Rychter
Any reasons?

Why did Zebra make installing Browser Print even more difficult?

I am the founder of an ERP/MRP SaaS company. Browser Print was supposed to be the label-printing solution for our customers, in spite of all its flaws. But I can't imagine asking all our customers to E-mail Zebra to request access to drivers for the printers they are paying for.

I would kindly ask Zebra to please reconsider, because this is not a workable solution. We will not be able to recommend Zebra printers to our customers, and we are considering abandoning the ongoing project of supporting Browser Print.

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Steven Si
Hi Jan,

Hi Jan,

The Browser Print for Windows and OSX have been put back already for download on www.zebra.com site. Please visit Browser Print Download Page to download the version for your platform. You will be asked to fill out a short contact form before proceeding to the download.

Taking Browser Print download offline was a one-time occurrence. It will not happen again.

Regards,

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Steven Si
The Browser Print will not go

The Browser Print will not go away and will be supported in the future. Simply following the instructions on the Browser Print download page and send your request to customersolutions@zebra.com to get a copy of Browser Print for Windows and Browser Print for Mac OSX.

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Jan Rychter
Timeframe?

Hi Steven, thanks for the info.

Is there a timeframe for when this will be available?

Is this kind of disappearance something we should expect on a regular basis?

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