DS3678 - Excel fails when the scanner is downloading barcodes

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Y Yanis Dalabiras 3 years 4 months ago
2 1 0

When the scanner is connected to the cradle it fails sending the last barcodes to an Excel sheet. Barcodes gets broken, with more or less digits.
Anyone can help me with this? Already tried with differente Office versiones. This problem doesn't appear with notepad.exe.

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1 Replies

J James Swinton-Bland

Hi Ignacio,
 
Do you have any more detail you could provide? I'd also recommend opening a support case for this issue.
 
Regards,

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