GMS Devices Supported

Device Models

Supported OS


Android 11 and Above

TC57X, MC2200, MC2700, TC52X, WT6300, EC50, EC55, TC21, TC26


Android 10 and Above

TC52, TC72, PS20, TC57, TC77, TC83, VC83, MC93, EC30, ET51, ET56, CC600, CC6000, L10A

Android 8 and Above

TC20, TC25

Android 8

TC51, TC56, TC70x, TC75x, VC80x, MC33

Android N with LG Update 19 & above

NOTE: Sending deployments to devices which are not mentioned in the above list will result in failure or may lead to unexpected results.

New in LGE OTA API 3.0 (July 2021)

  • Smaller Updates on Android 11 devices
    • Zebra has introduced smaller OS update packages for A11 devices.  Zebra’s system will NOW deliver the minimal update content to the device; protecting the customer’s network bandwidth from being overwhelmed by large updates.
  • AB Streaming
    • Zebra’s LG OTA Delivery service will now stream updates to devices rather than downloading to local device storage.  This minimizes the required local storage needed to perform an update
    • The streaming feature is available on following OS
      • All A11 devices (All Updates)
      • All A10 device (for full Ota packages / Baseline only)
      • Android Oreo PS20 BSP 1-30-04.00 LG Update 19 & above
      • Please note that A9 OS does not support streaming.
  • Option to Postpone update

The OTA delivery API now supports options to create deployments that include device user postponement.  Integrating the postponement feature allows creation of deployments that introduce a postponement UI on the device

  • Sort API

The NEW sort API allows querying for a sorted list of updates narrowed by model and build ID.

  • Performance Improvements
    • LGE OTA API 3.0 has improved the robustness of the system in terms of the way updates are downloaded and installed.

New in OTA 2.6 (Feb 2021)

  • Added support for Consumer mode
  • Prevent updates to later BSP and Patches with lower SPL (security patch level) date

New in OTA 2.3.1(June 2020)

  • Zebra MDNA Enterprise License
  • For some devices, use of OTA requires purchase of a Zebra Mobility DNA Enterprise license.
  • General bug fixes and improvements

Note: change in FOTA client version (

New in OTA v2.3(April 2020)

New in OTA v2.2

  • Android 10 Support
  • Local Media Server support
  • Schedule deployment
  • Update to latest LifeGuard/OS updates
  • De-Enrollment API
  • General Bug fixes

New in OTA v2.1

  • General Bug fixes

New in OTA v2.0

 APIs for OTA v2.0

  • Enrollment Controller
  • Asset Controller
  • Device
  • Deployment

Authorization APIs to use OTA API

For information on how to automate customer authorization for connection to Zebra OTA API services please click here

Usage Notes

Zebra LifeGuard Device Enrollment

  • Prior to enrolling devices into Zebra’s last mile delivery service, ensure that  “Zebra Common Transport Layer” and “Zebra Enrollment Manager” applications are installed via Google Managed Play Store on the device.
  • Zebra MDNA Enterprise license

OTA API planned outages and status

Known Issues

  • Zebra Device enrollment fails in rare instances

Symptom: Get Enrolled Asset doesn’t list the issue device

Recovery: Reboot the Device & Retry Device enrollment

  • “Google Play Services” may not function on the device following an Enterprise Reset in rare instances.

Symptom: Zebra Device enrollment & Deployment failure

Recovery: Retry Enterprise Reset

Important Links:

API Documentation

OTA Update Delivery

OTA - Authorization API

ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corp., registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2019 Zebra Technologies Corp. and/or its affiliates. All rights reserved.


OTA v3.0 Software Components

Component Name

Minimum Version


Zebra Common Transport Layer

 Google Play Store

Zebra Enrollment Manager


 Google Play Store

FOTA Client


 Hosted in Cloud and will be auto updated on devices.

FOTA & Enrollment APIs

*OTA v3.0

 Published via Zebra Developer Portal

*Change in versions from previous release