MC75 Disable Backlight

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G Glenn Sobel 3 years 7 months ago
1 4 0

1) Time/Date - 04/02/09 5:00pm

2) Response time 4hr

3) Product MC7596

4) OS Version  01.21.0004

5) Clarify Case # 1856399 Customer trying to persist disabling backlight I used Remcapture [HKEY_CURRENT_USER\ControlPanel\BackLight] "OnOff" = dword:00000000 this matched what the customer sent me. tried manually merging reg file tried clean booting the device in both instances, backlight did not turn off. please advise.

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4 Replies

G Gene Niles

I guess they can also run an app on boot up to set it as desired.

G George Dellaratta

Are you asking "How do I persist backlight off?" or "Why does this registry key fail to persist?"

G Glenn Sobel

I am requesting assistance to persist this setting. the disable the backlight - persist to be off.

H Hirokazu Haga

According to Engineering, you can not keep the backlight off over reboot. You need to modify the backlight driver to do that (custom product).

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