MC75 --GPS troubleshooting

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H Howard Laser 3 years 7 months ago
14 2 0

13:30/11-06-2009 MC75 WM6.1 2009177 Customer reports excessive time to first fix (5 to 10 minutes) , as well as long durations of loss of satellites signal while in a car on an MC7598/Verizon/BSP27 with GPS updateClient Firmware v3.5. installed. I already have the GPS benchmarking document . What is the best method for troubleshooting a GPS issue like this. Would eMscript answer? Or do we just load VisualGPS/CE on a clean unit and try to duplicate benchmarks?  One additional question, I know we recommend unit be in an 'open-sky' posituion. Does 'sitting on a cars seat' qualify for this or must the unit be on the dash? Any help would be greatly appreciated.

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2 Replies

G George Dellaratta

The basic Resource Monitor in EMScript will capture GPS data.

H Half Wolf

Certainly! To troubleshoot the GPS issue on your MC75 device, begin with a clean unit and use VisualGPS/CE to replicate benchmarks. You can also utilize eMscript for detailed GPS status. For better signal reception, aim for an open-sky view, ideally placing the device on the dashboard. Keep both firmware and software updated, as updates may resolve GPS problems. According to truecarexpert.com If the issue persists, don't hesitate to contact the manufacturer or your service provider's support for further assistance. This combination of steps should help you improve your GPS performance. 🛰️🚗

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