MC70- APN related issue

S Shridhar Shanbhag 3 years 7 months ago
2 0 0

Hi team I have a cases of MC7094 (WM6.1) in T & L vertical where the pop up window comes randomly asking for User name, Password … related to APN.  

 

While configuring the APN settings customer sets the access point id provided by TelCo & the rest of the fields (i.e. user name, password) keeps blank, with this settings the GPRS/EDGE connection works properly. But all of a sudden when end user is a middle of the application transaction sometimes the window pops up as described above. This is issue is coming on several terminals in different locations.

 

Have any one seen this happening in the field?  Kindly help me with your valuable feedback & solution on this issue.

 

Thanks,
Shridhar

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