MC9596 --Reboots in poor GSM coverage

H Howard Laser 3 years 7 months ago
1 1 0

1) 17:57/02-11-2011

2) 3 day

3) MC9596

4) 6.5

5) 2307936 TA has seen the following issue : MC9596/6.5 on Rogers network, poor coverage area, with Always on data registry deployed. Device starts rebooting after going in and out of coverage for a number of minutes. Could this be a result of the RIL or modem crashing? Could that cause the unit to reboot itself?

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1 Replies

H Hirokazu Haga

Please get a RIL log that shows the in and out of coverage then reboot in one file, with timestamp when this happened,.

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