AP5131 losing IP connectivity

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C Charles Zabroski 3 years 6 months ago
2 3 0

I have a customer whose AP5131 is losing IP connectivity to the network.  Wireless is active and the link light is up.  If you power cycle the AP5131 it is fine.

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3 Replies

C Charles Zabroski

AP5131 is losing connectivity on Lan1, local network.  Local device does not drop but it is stuck on screen since IP route is lost.

J Juan-Antonio Martinez

Try and force speed/duplex settings on both AP and wired switch sides. Verify physical cabling. Verify IP address is not used by other device (maybe DHCP overlapping?). Is it losing connectivity on local network (i.e, pinging form a local PC) or from remote? it could well be the router. Does a device associated to the AP also lose connectivity?

J Juan-Antonio Martinez

Oops, forgot to mention. It could also be the Power Injector (and I have been actually throught this!). Are you using it, or a power supply? When PoE unit  overheats, its ethernet circuitry starts malfunctioning. If you leave it cool down for a while it starts working again. But it might eventually get damaged so it has to be replaced.

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