1) Time/Date 11/4/2011
2) Response time 3 days
3) Product MC7094
4) OS Version WM6.1 OEM1.09.07
5) Clarify Case # 2481439 Hi all, Customer has Dr Watson logging activated on his MC70s and sent some dump files to us for analyzing. I saw there similar warnings and errors and would like to ask if someone is able to explain them bit detailed? this is what happened: -------- (6ffa2b0a.6ffa2ae6): Access violation - code c0000005 (!!! second chance !!!) Unable to load image coredll.dll, Win32 error 0n2 *** WARNING: Unable to verify timestamp for coredll.dll *** ERROR: Module load completed but symbols could not be loaded for coredll.dll coredll_3f4a000+0x1cfe4: 03f66fe4 043094e5 ldr r3, [r4, #4]
----------- there is also something else with coredll involved -------------- ..............WARNING: coredll overlaps shellres_dll_0409 WARNING: coredll overlaps shellres WARNING: coredll overlaps commctrl_dll_0409 WARNING: coredll overlaps coredll_dll_0409 . (ee16dc7e.ce32caee): Access violation - code c0000005 (!!! second chance !!!) TaskMaster+0x1ba3c0: 001ca3c0 ???????? ??? -------- and finally also this: -------------- WARNING: coredll overlaps coredll_dll_0409 . ........................................WARNING: coredll overlaps commctrl_dll_0409 WARNING: coredll overlaps coredll_dll_0409 . Unable to load image NK.EXE, Win32 error 0n2 *** WARNING: Unable to verify timestamp for NK.EXE *** ERROR: Module load completed but symbols could not be loaded for NK.EXE NK+0x17658: 80317658 ???????? ??? -------------
Can this be somehow explained, especially what hapenned? Many thanks!
1 Replies
The zip file you attached has several crashes in different areas so there may be several issues here. The areas that crashed included: - RIL (1-2 dumps) - connection manager (2-3 dumps) - file system (1 dump) - taskmaster (1 dump), possibly a 3rd party application. It seems we will need to know about the reproduction before this can be worked.You may also want to run emscript to get a dump of the virtual memory.