I just get a MC9190 and I try to configure it with MSP. Someone mentioned that I could use the same package as the MC9090. It still does not work. Here are the package in the core Bundle - Abup30 - nwd_7.03.46 - Agent.30 - DebugCheckin_1min_97 - GetAdapters - 2.2 - MotoRemoteControl - 1.3.1.29 - GetCabInventory - 1.2 - Monitor - 3.2.8.6 - StartSmartStaging - 6.1 Do these have the correct package version for MC9190?
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You should contact the help desk. This forum is not intended to be a substitute for the standard support path.