Hello... So I have a customer running Window 7 64 Bit, trying to use WMDC. They use it and it works fine from their PCs with Windows 7 32 Bit, but we can not get it to work on the 64 bit version. What we have tried so far: Downloaded and re-installed numerous times from this link: http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=3182 Ran and installed all windows updates. Ensured the "USB" connection was enabled under the settings of the device (MC3090) Tried various MC3090's as well as various PCs/Laptops running the OS. They get the error attached, it basically can't install a driver to connect the "Symbol USB SYNC Cradle" I opened a case, but we can't reproduce the issue. Anyone know of anything or have any suggestions? Thanks... Jesse
Windows 7 64 Bit & WMDC - not playing nice// Expert user has replied. |
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Just wanted to share what I had to do. It seems when Mobile Device Center creats a connection, it creates a Network Adapter sometimes called Microsoft Virtual WiFi Adapter or Microsoft Windows Mobile Remote Adapter. When I was connecting the MCD device, nothing would happen. I would hear it accept, but not Sync. I went into the Properties of the network connection, uninstalled the driver. Then I re-connected my mobile device to my PC and it installed the drivers again and works again.
Try the WMDC Update: http://www.microsoft.com/download/en/details.aspx?id=14 Version: 6.1.6965.0 I am running Win 7 64bit...no issues with WMDC.
Thanks, but... That is the same version we are using, except 32 vs. 64... I'm not sure if it's even a different .exe to install WMDC, they look exactly same if you compare the 2 links... Here are the 2 links: 32 Bit Version: http://www.microsoft.com/download/en/details.aspx?id=14 64 Bit Version: http://www.microsoft.com/download/en/details.aspx?displaylang=en&id… Any thoughs on this or anythng else? Am I missing something simple?
Hi Jesse We have seen this problem with some of our customers. I have found a number of links with possible explanations on how to resolve this. See attached files with links to documents on potential; solutions. Hope this helps