MC65 and unreliable 4-slot Ethernet cradle connections

W Warren Evans 3 years ago
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We have a small set of MC65s that are having trouble: -Initializing a connection to the ethernet cradle (~10% of the time) -Maintaining a reliable connection to the ethernet cradle (~50% of the time) We have installed the latest ROM (BSP 02.40.0211).  This ROM includes the USB Rollup Hot Fix  that supposedly fixes a bunch of Ethernet cradle issues, but we're still experiencing problems similar to that reported in these two SPRs: 
SPR21043 - Device loses IP connectivity if left in Ethernet cradle for extended periods. (For us, the connection will drop out and then reconnect after a short period of time) SPR21062 – After placing device in 4 slot Ethernet cradle, device does not switch to the Ethernet Connectivity. (This happens 5-10% of the time, and re-cradling the device usually resolves  it.)
Anyone else have any MC65's that they use with Ethernet cradles?  If so, do they work reliably without occasionally dropping the connection?  We have actually sent these devices in for repair for this specific issue, but I'm not at all sure they actually did anything.  I'd really like to get an idea as to whether or not this is a problem with our batch of devices or if all MC65s have flaky ethernet connections.

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