Sticky Keys/Keypad MC9190

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T Tom Beall 3 years 5 months ago
29 2 0

Anyone experiencing sticky keys or general sticky keypads on an MC9190? Customer is reporting sticky keys resultings double and triple bounce entries. Cleaning the key pads has not helped the issue.

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2 Replies

B Brian Safran

There is an SPR opened for this and a hot fix posted to support. See if this helps: MC9190 - Keypad press producing multiple characters - SPR 22429 Key presses producing multiple characters or even the enter key repeating. You randomly get multiple characters or wrong characters being sent.

Also this fix has included all previous released keypad fixes:
 

Pressing keyboard keys causes the device to repeat the keyboard click sounds multiple times

Shift appears in one state (Hallow) only, after Func + any key is pressed when Shift is in sticky state

When SHIFT key is pressed, it enables ALPHA key and alpha LED turns on too (43 keys keyboard)

E Evgene Vigoutov

If it does not help -  there was hw SPR 22576. 

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