MC95 Lock Screen

R Robert Caporino 3 years ago
1 0 0

I have a customer who is deploying MC95 and they are experiencing an issue on some devices that they get an unlock screen when they power the unit up. Screen says to Enter password and tap "unlock" (screen shot attached). Customer has not setup device lock. They are running app center and netmotion application. They have to reboot (warm) the device and then they can continue working as normal without entering password. I have done a search on google and found that some other WM smartphones have seen the same issue and the only way to recover for them was to reboot the device as well. Has anyone seen this? Any input would be greatly appreciated.

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