1) 10:00AM/8-6-2013 2) 4 hr 3) MC55A0
4) BSP41 5) Clarify Case # 2890283 MC55A0/BSP41...losing Ethernet connectivity upon resume from suspend in CRD5501 4-Slot Ethernet cradle. Please review attached resource.csv and RTLog. * 1/1/2009 2:01 --Device acquires IP address via SMSC driver when placed in CRD5501 - 4-SLot e-cradle * 1/1/2009 2:17 --Device suspends....and is unattended until 1/4/2009 18:00. Connection arrows have an 'x' and SMSC driver shows as 'not connected'. Removal and re-insertion into cradle fails to resolve. Only after device is warm booted at 18:13 does it connect again when placed back in slot. *Please note that a different device placed in same slot acquired IP normally.
5 Replies
It appears that the problem is resolved after installing the SMSC driver that is attached to SPR24088
Thanks, David...I will give this a try
David, Installation of Fusion 3.00.2.0.025R did not resolve the issue. I tested with WLAN off and on and associated. Please note, this issue does not exist in the older CRD5500-4000ER cradles which uses the USB/Ethernet Adapter. The connection does "reset' when device resumes from suspend i.e; the arrows 'break' for a couple of seconds and the IP field displays 'Not connected' at that time...but the connection arrows restore and IP displays again automatically after a few seconds. but on the CRD5501-4000ER, connectivity can only be restored via reboot.
Sounds like this needs an SPR since you can reproduce it.
Please try loading Fusion 3.00.2.0.025R and retesting. There was a conflict in Fusion between different adapters such as an ethernet adapter which has been resolved. This may resolve your issue as well.