beacon not activated

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R Roger Whitehead 3 years 6 months ago
3 1 0

We're having an issue activating one of the beacons, but 2 out of our 3 beacons are activating properly.  The inactive beacon shows up under Configure in the Toolbox app with a status of Ready.  I've tried configuring it, tried hitting Reset on the Configure page, and tried reseating the battery in the beacon.  The beacon is selectable on the Configure page.

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1 Replies

M Mahender Vangati

We have seen a small (1%) of beacons not going back into transmit mode after configuration/firmware changes.
Sometimes this is resolved after you redo the firmware upgrade or redo the configuration changes. Please try both options again.

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