Access denied on startup with RMS 5

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N Nicolas Hinze 3 years 6 months ago
21 2 0

Hi,

I have a user that is getting the dreaded "Access Denied" message on startup on their Android phone. Here is what I gathered so far:

Rhodes 5.0.2
Compiled using API Level 19 and Android SDK 4.4.2

User's phone:
- Android 4.4.2
- South Africa on Vodacom
- Samsung Galaxy Note 3 - SM-N9005
- APN Settings attached.

I asked user to turn off data and they get the attached error message. However, if they are logged into a WIFI network, then the app starts.

Thanks,

Nick,

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2 Replies

P Pietro Francesco Maggi

Hi Nicolas,
this can be related to some automatic proxy setup when you've the WAN connection active.

I've seen this in the past but should be resolved in the latest versions:

~Pietro

N Nicolas Hinze

Pietro,

I'm using RMS 5.0.2, which is the latest version and has the fix you link to. That thread is one I started about a year ago and the fix worked for a user then. However, even that fix does not work for my current user.

Nick,

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