DataWedge update

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F Federico Bortolomiol 3 years 6 months ago
16 2 0

How is it possible to update DataWedge app? i have two TC55. One has DataWedge v 1.7.4, the other one v.17.6. I want same version. Thank you.
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2 Replies

R Ritesh Gupta 5 years 6 months ago

Hi,

Please ensure that you update the device to the latest device software. The software is available from the support website.

-Ritesh

P Pietro Francesco Maggi 5 years 6 months ago

Hi Federico,
Datawedge is bound to the OS image so, to have the same DataWedge release, you need to have the same ROM image.

If you go to Settings->About Phone and check the Build release you will probably find that you've two different OS version.

You need to align them (and installing the latest release is a good option). Choosing Standard or Professional release (with or without Google Mobile Services), from our Support website:
TC55 Touch Mobile Computer - Motorola Solutions Support USA

~Pietro

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